Comparison
What AI chat costs a small business.
Pricing models differ more than features do. Here is how the best-known providers charge, side by side.
| Provider | Pricing model | Entry price | Term | Good to know |
|---|---|---|---|---|
| Hevia | Fixed monthly price | €49 for up to 16 customer chats a day | cancel monthly | No commission, no extra charge per answer. Database in Frankfurt. |
| fonio Website-ChatPricing page | Plan with a set number of conversations | €42 for 100 conversations (billed annually) | monthly or annual | Austrian provider, focused on AI phone assistants. |
| SuperchatPricing page | Monthly plan plus credit | AI agent from the €149 plan | 12-month minimum term | Additional AI agents €49 a month. WhatsApp fees from Meta come on top. |
| ChatbasePricing page | Credits | $40 for 700 credits | monthly or annual | Removing “Powered by Chatbase” costs $1,188 a year. |
| Tidio with LyroPricing page | Conversations per plan | Free plan with 50 AI conversations (one-off) | monthly or annual | Larger plans priced by number of conversations. |
| Intercom FinPricing page | Per outcome plus seats | $0.99 per outcome, at least 50 a month | monthly | With the Intercom helpdesk, from $19 per seat on top. |
As of 29 October 2026, taken from the providers’ linked pricing pages, excluding VAT. Prices change; the provider’s current page always applies. If something is missing or has changed, let us know and we will correct it.
How Hevia is different
Predictable costs
No credit that runs out, no bill per answer. You know the price up front.
For every service business
No helpdesk or agency needed. Enter your website and Hevia reads in your knowledge.
Data in Europe
Database in Frankfurt, answers from Mistral in Paris, a data processing agreement.
Honest about gaps
If something is not in your data, Hevia says so and hands over to your team instead of guessing.
Try it with your own business.
We set Hevia up for free. Then you decide, with monthly cancellation.
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